---

Shipping Policy – Africa Blanket

Last updated: 10 September 2026

Africa Blanket ships from South Africa to customers within South Africa and internationally. Delivery costs and timeframes depend on the destination and shipping method selected.

1. Order Processing

Orders are normally processed within 3–5 business days, subject to stock availability.

If an item is unexpectedly unavailable, we will contact you to discuss whether you would prefer to wait for the item or receive a refund for the unavailable item.

Where necessary, an order may be shipped in more than one parcel.

2. South African Delivery

Shipping rates:

• Orders below R2,000: R280 delivery.
• Orders of R2,000 or more: Complimentary delivery.
• Bulk orders: Delivery is quoted separately where required.

Once dispatched, domestic orders typically arrive within 3–5 business days.

3. United States Delivery

Orders to the United States are shipped from South Africa with UPS tracking.

Allow approximately 10–20 business days from dispatch for standard delivery. Delivery times are estimates and may be affected by customs processing, weather, peak shipping periods or other circumstances outside our control.

Express delivery may be available at checkout where supported.

U.S. Import Duties

For standard U.S. orders, applicable import duties are included in the product price.

You should therefore not be asked to pay additional import charges when your order is delivered.

This relates to import duties and charges associated with bringing the goods into the United States. It does not represent the collection of U.S. state or local sales tax by Africa Blanket.

4. Other International Delivery

For destinations outside South Africa and the United States, available shipping methods and charges are shown at checkout.

International delivery times vary according to destination, courier service and customs processing.

Unless specifically stated otherwise at checkout, customers outside the United States are responsible for any customs duties, import taxes or other charges imposed by their destination country.

These charges are determined by local authorities and are not controlled by Africa Blanket.

If an international delivery is refused because import charges have not been paid, any shipping, return or related courier costs incurred may be deducted from the amount refunded where permitted by law.

5. Tracking

Tracking details are provided once an order has been dispatched.

U.S. customers can follow the progress of their shipment using the tracking information supplied with their order.

6. Delivery Addresses

Customers are responsible for providing a complete and accurate delivery address.

Address changes can only be made before an order has been dispatched.

We do not deliver to P.O. Boxes where the selected courier service does not support them.

Africa Blanket cannot accept responsibility for delays, failed deliveries or additional courier costs caused by an incorrect or incomplete address supplied with the order.

7. Damaged or Lost Parcels

If a parcel arrives visibly damaged, please photograph the packaging and contents and contact us as soon as possible.

Damage should be reported within 5 days of delivery so that we can investigate the matter with the courier.

If a shipment is confirmed lost following a courier investigation, we will arrange an appropriate replacement or refund.

Shipments are insured subject to the terms and limits of the applicable courier service.

8. Returns

Returns require prior authorisation from Africa Blanket.

Please refer to our Refund Policy for return eligibility, conditions, timeframes and instructions.

Unauthorised returns may not be accepted.

9. Cancellations

Orders may be cancelled before dispatch.

Once an order has been dispatched, any cancellation or return will be handled in accordance with our Refund Policy.

10. Delivery Delays

Delivery dates and timeframes shown on our website are estimates rather than guaranteed delivery dates.

Customs processing, courier delays, severe weather, peak shipping periods and other events outside our reasonable control may affect delivery.

We will assist with tracking and courier enquiries where reasonably possible if a shipment is delayed.

11. Contact

For questions about shipping, tracking or an existing order, please contact:

Africa Blanket
Email: admin@africablanket.co.za
Phone: +27 68 608 9792